Refund policy

Shipping Policy

• Orders are processed and shipped within 1–2 business days.
• Delivery times vary depending on the shipping carrier and destination.
• Customers will receive a tracking number once the order has shipped.

Returns & Exchanges

• Returns and exchanges are accepted within 7 days of delivery.
• Buyers are responsible for all return shipping costs.
• Items must be returned in the same condition as received — unworn or unused, with tags, and in the original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
• To initiate a return or exchange, contact us at yomi3dcreations@gmail.com.

Non-Returnable Items

• Custom or personalized orders
• Sale items and gift cards
• Please contact us if you have questions about a specific item.

Damages & Issues

• Inspect your order upon receipt. Contact us immediately at yomi3dcreations@gmail.com if the item is defective, damaged, or incorrect, so we can resolve the issue.

Refunds

• We will notify you once your return is received and inspected.
• Approved refunds will be issued to your original payment method within 10 business days.
• It may take additional time for your bank or credit card company to process the refund.